These terms set out how your 101bet account works — what we expect from you and what you can expect from us. Access to our platform, wallet transactions, and any activity on 101bet is subject to your local law and the eligible regions we serve.
Account eligibility applies
Nagad & Upay covered
Bangladesh-region access
Live casino and slots
POLICY TERMS
How These Terms Apply to Your Account
When you open an account with us, you agree to these terms in full. They govern every session you start on 101bet — from your first login through each wallet top-up and every game round you complete. We update these terms when our services change, and the version published at the time of your activity is the one that applies. Read them before you fund your account. Eligibility is your responsibility. You must confirm that accessing this platform is permitted under the laws of your location before you register. We do not make that determination for you. Where local law restricts or prohibits online wagering, these terms do not override that restriction — access depends entirely on your jurisdiction and the eligible regions we operate in. Transactions processed through Nagad, Upay, or Bank Transfer are each governed by the rules of those payment services in addition to ours. If a transaction is disputed, the record held in your account wallet is the reference point we use to investigate. Keep your login credentials secure; you are responsible for any activity carried out under your account until you notify us of a problem through a published support route.
Nagad wallet transactions
Upay payment records
Bank Transfer reference
Account session history
COVERAGE SCOPE
What These Terms Cover and What They Do Not
These terms apply to your account on 101bet and the services directly operated by us. They do not extend to third-party services you reach through our platform, and they do not create legal rights beyond what is permitted in your eligible region.
Account Access
Covers registration, login, session activity, and account security on 101bet. Any action taken under your credentials is subject to these terms, whether on a mobile browser or a desktop session.
Wallet Transactions
Covers deposits and withdrawals processed through Nagad, Upay, and Bank Transfer as listed in your account. Transaction records visible in your wallet history are the reference we use for any query you raise.
Site Content
Covers game content, odds displays, account notices, and promotional information published directly on 101bet. We own or license this content; you may not copy or redistribute it without our written consent.
Third-Party Services
Does not cover external payment processors, game studios, or linked services you access separately. Those providers have their own terms. We are not liable for interruptions or decisions made by third-party services outside our direct control.
YOUR ENTITLEMENTS
Actions Available to You Under This Policy
You have practical options when it comes to your account data and how we handle it. To review your transaction history, open the wallet section after logging in — every Nagad, Upay, and Bank Transfer record is listed there with timestamps and amounts. If a detail on your account looks wrong, you can submit a correction request through our support channel and we will check it against our records. Questions about how your data is stored or who can access it go to the same support route. We aim to respond to account queries using the contact paths published on the site — if a channel is listed there, it is active. You also have the right to request account closure. Submit that request through support; we will confirm the steps, settle any open balance, and remove your active session access. Throughout this process, your wallet transaction records remain available to you for the period we are required to retain them.
Review Your Records
Log in and open the wallet section to see your full transaction history. Every deposit and withdrawal — including Nagad and Upay entries — is itemised with the date and status.
Correct Account Details
If your registered name, contact details, or payment information needs updating, raise it through our published support route. We will verify the change against the documents on file before applying it.
Raise a Policy Question
If any part of these terms is unclear or you believe a rule has been applied incorrectly to your account, contact us through the support paths listed on the site. Include your account ID and the specific section you are querying.
Request Account Closure
You can ask us to close your account at any time. Once we confirm the request, we settle your remaining wallet balance and deactivate your session access within the timeframe stated in the closure notice we send you.
CONTACT PATHS
Reach Us About These Terms
For any question about how these terms apply to your account, use the contact routes published on 101bet. We do not handle policy queries through unofficial channels.
Live Chat
Open the chat widget on 101bet to speak with a support agent directly. Use this path for account-specific queries where you need a quick answer.
Email Support
Send your question to the support email address listed in the Help section of the site. Include your account ID so we can locate your records without delay.
Help Centre
The Help section on 101bet covers common account and policy questions. Check there first — many terms queries are answered with the steps already laid out.
DATA & SECURITY
How We Handle Your Account Data
Your account data stays within the systems we use to operate 101bet. We do not sell your personal information to third parties, and we do not share it beyond what is needed to process your transactions through Nagad, Upay, or Bank Transfer and to comply with applicable rules in the eligible regions we serve.
Data Retention
We keep your account and transaction records for the period required by the rules of the regions where we operate. After that period, inactive account data is deleted or anonymised. You can ask us what period applies to your account through the support route.
Cookie Use
We use cookies to keep your session active and to remember your preferences between visits. You can manage cookie settings in your browser at any time. Disabling session cookies will affect your ability to stay logged in on 101bet.
Account Security
Your password and any verification step shown during login are your responsibility to keep private. If you suspect your credentials have been accessed by someone else, notify us immediately through the live chat or email support path so we can place a hold on the account.
Requesting Changes
To update stored data or ask how your information is used, contact support with your account ID. We will respond using the same channel you used to contact us and confirm any change before applying it.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most from members in Bangladesh about how these terms work in practice.
Do these terms apply if I access 101bet from a mobile browser?
Yes. These terms apply to every session on 101bet regardless of device or browser. Whether you log in on a phone, tablet, or desktop, the same rules govern your account activity, wallet transactions, and any game rounds you complete.
What happens if the terms change after I register?
We publish an updated version on 101bet when terms change. Continuing to use your account after an update is posted means you accept the revised terms. If you have a question about a specific change, contact us through the support route before your next session.
Are my Nagad and Upay transactions covered by these terms?
Deposits and withdrawals processed through Nagad, Upay, and Bank Transfer are covered by these terms as far as your 101bet account is concerned. Each payment service also has its own terms. A dispute involving the payment network itself falls under that provider's rules, not ours.
Can I access 101bet if online wagering is restricted in my area?
Access depends on your local law and whether your location falls within the eligible regions we serve. We do not override local restrictions. You are responsible for confirming that access is permitted under the laws of your jurisdiction before you register or fund your account.
How do I request a copy of my account data?
Send a request to our email support address listed in the Help section on 101bet. Include your account ID in the message. We will confirm what records we hold and how they can be provided within the timeframe applicable to your region.
Who do I contact if I think a term has been applied incorrectly to my account?
Use the live chat or email support route on 101bet. Quote your account ID and the specific section of these terms you believe was applied incorrectly. We will review the account record and respond with our findings through the same channel.