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101bet sets out these legal terms so you know exactly where you stand before you deposit, play, or raise a question with our support team. Access to this platform depends on your local law and eligible regions — read this page before you start.
Our legal framework is built around one principle: you should be able to read it on a phone screen and understand what it means without a lawyer. These terms govern your account, your transactions, and your use of the platform. They do not override local law — where Bangladesh law applies, it takes precedence, and your eligibility to use this platform depends on the rules in your region. When you open an account, you agree to these terms as they stand at the time of registration. We may update them; when we do, we will note the change date at the top of this page. Continuing to use the platform after an update means you accept the revised terms. Payment activity through Nagad, Upay, or Bank Transfer is subject to both these terms and the rules of the payment provider you choose. We do not control the processing rules of those providers, but we do keep a record of every transaction on your account that you can review at any time from the wallet section. If something looks wrong, contact our support team through the routes listed on this page.
These terms apply to your account and your activity on 101bet. Understanding what falls inside and outside this policy helps you know when to contact us and when to go directly to a third-party provider.
These terms fully cover your login, account settings, identity verification steps, and session activity on 101bet. Any dispute about account access is handled under this policy.
Deposits and withdrawals made through Nagad, Upay, or Bank Transfer are covered here for the 101bet side of the transaction. The payment provider's own terms also apply independently.
Game content, lobby pages, promotional notices, and support materials published on 101bet fall within this policy. We are responsible for what we publish on our own platform.
External payment providers, game studios, and any linked services operate under their own terms. We are not liable for their policies, and this document does not govern them.
You have practical choices available at every stage of your account. From the moment you register, you can review your transaction history in the wallet section, correct your account details through the profile page, and raise a question with our support team through the contact routes we publish. You do not need to submit a formal request to access your own account records — they are visible in your signed-in dashboard at any time. If you believe a record is incorrect, open a support ticket and describe the specific entry. Our team will check it against the transaction log and respond through the same channel. For questions about how your data is handled or stored, use the contact routes in the support section below. We do not require you to use a specific form — a clear message through any published channel is enough to start the process.
Your full transaction history is available in the wallet section of your account dashboard. No request needed — open it any time you are signed in.
Update your name, contact number, or linked payment method from the profile settings page. Some changes may require identity confirmation before they take effect.
Send a message through any published support route — live chat or email — to ask about your account, a transaction, or a policy point. Reference your account ID for faster handling.
If you need help with a policy matter that the FAQ does not cover, contact us directly. We will respond through the same channel you used to reach us.
Use any of the routes below to ask a policy question or raise a concern about your account. We only list channels that are actively monitored — we do not publish a route we cannot staff.
Open the chat widget from any page while signed in. Describe your question and include your account ID so the team can pull your record immediately.
Send your query to the support address shown in your account settings. Include a clear subject line and your registered contact number for faster handling.
The help section of the site covers common policy questions with step-by-step answers. Check there first — many account and transaction questions are answered without needing to contact the team.
We handle your account data carefully and keep it only as long as your account is active or as required by applicable rules. Here is how the main areas work in practice.
We collect only what is needed to run your account — your contact details, transaction records, and session activity. We do not sell this data to third parties, and we do not share it outside the platform except where required by law.
We use cookies to keep you signed in, remember your preferences, and understand how the site is used. You can manage cookie settings through your browser. Disabling certain cookies may affect how the site functions on your device.
Your account is protected by your password and, where enabled, a verification step on login. If you suspect unauthorised access, change your password immediately and contact support through the routes on this page.
We retain your account records for as long as your account remains open and for a period after closure as required by applicable rules. To request a change to your stored details, contact support with your account ID and the specific correction needed.
Answers to the questions we hear most often about how these terms work in practice.
Access to 101bet depends on your local law and eligible region. If online betting is permitted where you are located, these terms apply to your account. It is your responsibility to confirm that using this platform is lawful in your area before registering.
Sign in and open the wallet section of your account dashboard. Every deposit and withdrawal — including those made through Nagad, Upay, or Bank Transfer — is listed there with a date and status. No separate request is needed to view your own records.
Go to the profile settings page and update the relevant field. Some changes, such as your registered contact number, may require a verification step before they save. If you cannot make the change yourself, contact support with your account ID and the correction you need.
Yes. Send a message through live chat or email support with your account ID and a clear description of what you want corrected or removed. We will check the record and respond through the same channel, usually within a few business days.
Open a support ticket and reference the specific transaction — include the date, amount, and payment method used. Our team will check it against the transaction log and let you know the outcome. Nagad, Upay, and Bank Transfer records are all traceable on our side.
We update the change date at the top of this page whenever the terms are revised. If you continue using the platform after a revision, that counts as acceptance of the updated terms. Check this page periodically if you want to stay current with any changes.