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At 101bet, we keep your personal information straightforward — what we collect, why we collect it, and how you can review or update it at any time. Access to our platform depends on your local law and eligible regions.
When you open an account with 101bet, we collect the information needed to run your account — your registration details, login activity, and transaction records tied to payment methods like Nagad, Upay, and Bank Transfer. We use this data to process your deposits and withdrawals, verify your identity as required, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors — including Nagad and Upay — is limited to what those services need to complete your transaction. We retain account records for as long as your account remains active and for a period afterward as required by applicable rules. You can ask us to review what we hold about you at any time through the support routes listed on this page. Where local law in Bangladesh or your eligible region places additional requirements on how we handle your data, those requirements apply. This policy is written in plain English so you know exactly where you stand — no legal maze, no hidden clauses.
Transaction data shared with Nagad is limited to what is needed to process your deposit or withdrawal. We do not store your Nagad PIN or wallet credentials.
Upay payment records are kept in your account transaction history. You can review these from the wallet section of your account at any time.
Bank Transfer details you submit are used only for the specific transaction requested and are not retained beyond the period required for that record.
This policy covers the data 101bet collects and processes directly. It does not extend to third-party services you reach through links on our site, and it does not override the terms of payment providers like Nagad or Upay, who operate under their own privacy rules. Availability of our platform depends on your local law and eligible regions.
Covers all data collected when you register, log in, or update your account details on 101bet.
Covers deposit and withdrawal records processed through Nagad, Upay, and Bank Transfer on our platform.
Covers browsing data and session information collected while you use the 101bet site or mobile browser.
Does not cover data handled by external payment providers or linked sites. Those services have their own policies.
You have practical options when it comes to the data we hold. If you want to see what personal information is on your account, you can request a summary through our support channel — we will respond with the details we hold and how they are used. If something looks wrong, such as an outdated phone number or an incorrect name, you can correct it directly in your account settings or ask our support team to update it for you. For questions about how a specific transaction record was stored — for example, a Nagad deposit or a Bank Transfer — raise it through the live chat or email route and we will walk you through it. If you want to close your account and ask about data retention after closure, contact us and we will explain what we keep, for how long, and why. We aim to respond to all data-related requests within a reasonable time. Eligibility for certain actions may depend on your region and applicable local law.
Request a summary of the personal data we hold on your account by contacting support. We will confirm what is stored and how it is used.
Update your name, phone number, or contact details in account settings, or ask support to make the change if the field is locked.
If a Nagad, Upay, or Bank Transfer record looks incorrect, raise it with support and we will check the stored data against the transaction.
Contact us to close your account and ask what data is retained afterward. We will explain the retention period and the reason for it.
If you have a question about this policy or want to act on your data rights, use any of the contact routes below. We handle privacy questions through the same channels as general account support.
Open the chat window from any page on the site. Describe your privacy question and our team will pick it up.
Send your question to our support email address listed in the Contact section of the site. Include your registered account details so we can locate your record.
The Help Centre on the site covers common privacy and data questions. Check there first for quick answers before raising a direct request.
We apply standard security measures to protect the data stored on your account, including encrypted connections when you log in or submit payment details. Cookies on the site are used to keep your session active and remember your preferences — you can manage cookie settings through your browser. We do not share your data with advertisers. Retention periods vary by data type: active account data is kept while your account is open, and transaction records are held for the period required by applicable rules. To request a change to your stored data or ask about retention, use the support routes on this page.
Your login and payment submissions travel over an encrypted connection. We do not store payment credentials like your Nagad PIN or Upay password.
We use session and preference cookies. You can adjust or clear these through your browser settings at any time without losing your account access.
Account data is held while your account is active. After closure, we retain only what applicable rules require, for the period those rules specify.
To correct, review, or ask about your stored data, contact support through live chat or email. We handle these requests directly, not through an automated form.
Answers to the questions we hear most often about how 101bet handles your data.
We collect the details you enter during registration — name, contact information, and the credentials you choose. Once your account is active, we also record login activity and transaction history tied to payment methods like Nagad, Upay, and Bank Transfer.
We share data only where it is needed to run your account. Payment processors like Nagad and Upay receive only the transaction details required to complete your request. We do not sell your personal information or share it with advertisers.
Contact our support team through live chat or email and ask for a summary of your account data. We will confirm what is stored, how it is categorised, and how it is used. Include your registered account details so we can locate your record quickly.
Yes. Some fields — like your phone number — can be updated directly in account settings. For fields that are locked after verification, contact support and we will walk you through the correction process.
After closure, we retain only the data that applicable rules require us to keep, for the period those rules specify. Contact support before or after closing your account if you want a clear explanation of what is retained and why.
This policy applies to all accounts on the 101bet platform. Access to the platform and the specific rules that apply to your data depend on your local law and eligible region. If you have a question about how local rules affect your data rights, raise it with our support team.